Hi,
Just installed Outlook - Remove DUplicate Messages and I've found that it does not always find all duplicates.
I have a set of messages that are downloaded multiple times ... one, for example, has 4 copies.
I read through the forum and found suggestion to test by copying messages (in case the multiple downloads creates different attributes).
So, I copied the 4 "duplicates" into the same folder to give 8 copies.
Reran the tool and it did not find any of the duplicates.
Any ideas on how I can resolve this?
Regards,
Richard