"Used for an import job. Very nice program! Good job."
"Great freeware, thank you developer!!!"
"Great stuff. Thanks!"
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Message Response Time Statistics
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You can download a free limited version down below
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Main features
- Counts how many messages each employee handles
- Determines the speed at which messages are processed.
- Provides a set of 12 productivity reports for Outlook.
- Allows to specify the desired Outlook mail folders and the required period.
- Works with multiple Exchange Server mailboxes.
Why count message response time?
The easiest way to assess your productivity when working with Outlook mail, as well as the effectiveness of the support team, and all professionals and staff who work with the mail, is to count how many messages each employee handles and at what speed.
How the utility works
This tool provides a set of 12 productivity reports for Outlook. Reports show how many messages have been received, replied, forwarded, or left with no action and how much time, on average, was spent on each of these actions.
You can specify the desired Outlook mail folders and the required timespan. All reports are divided into two categories:
- By the received time of the message (Received messages mode). In this mode the utility uses message received time to count emails.
- By the message answer time (Message actions mode). Here the message reply date is used to count emails. Resulting data can be grouped by date, month, year, hour of day, day of week, or month.
These reports allow you to compare user measures and optimize your resources and resources of your company on different days and hours.
In command line mode, you can build reports on other user Exchange Server mailboxes as many times as you want.
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All utilities easily integrate with Outlook (optionally)
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* This utility is for non-commercial home use only. It will not run in domain enviroment. Some of the described features and support for domain enviroment are available in advanced version of the utility only. Free version may have additional limitations.
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Ask any questions on our forum
We are always happy to help you with our utilities and answer any related questions.
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How to Get Report on Outlook Message Reply Time?
Build this simple report to find out the response time of users to incoming Outlook emails.
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Related blog posts:
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Related utilities:
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Download advanced version of "Message Response Time Statistics for Outlook"
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Download free limited version of "Message Response Time Statistics for Outlook"
Version 4.21, released on May 11, 2023
System Requirements:
Microsoft Office Outlook 365, Outlook 2021, Outlook 2019, Outlook 2016, Outlook 2013, Outlook 2010, Outlook 2007.
Microsoft Windows 11, Windows 10, Windows 8/8.1, Windows 7, Windows Vista, Windows XP SP3.
OutlookFreeware Utility Manager is required to install and run this utility.
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